Website Package Renewal Options
What happens at the end
of your 18 month agreement?
of your 18 month agreement?
Here are your options for what happens next:
Full Renewal
18 Months / Current Rate *
Hosting & Security
Software Maintenance
Ongoing Support/Consultations
New Features within your current plan
Full Website Re-Design if desired
Current Rate Guarantee *
* By continuing your current plan you ensure your rates will not go up even if the cost of our Website Packgae plans increase.
WP Care Plan With Edits
60% Current Rate Per Month *
Hosting & Security
Software Maintenance
Ongoing Support/Consultations
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* This is a month-to-month plan, you are not agreeing to keep this plan for a set period of time. Adding new features will be charged at our current hourly rate.
WP Care Plans Without Edits
$85 Month-To-Month *
Hosting & Security
Software Maintenance
Does not apply to ecommerce sites*
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* Downgrade to $85/month. This is a month-to-month plan, you are not agreeing to keep this plan for a set period of time. Any content updates or new features will be charged at our current hourly rate.
Here are your options for what happens next:
Parting Ways
After 18-months, your website is completely paid for. Although we would never want to lose you as a customer, if you do decide to move your site to another company or hosting provider, we’ll provide you with a back-up file that contains your entire website. We’ll also keep a back-up of your site in our archives just in case you change your mind.
FAQS
We do not. Your business domain should be purchased by you and within your control. If you already have a domain name, we recommend leaving it where it is, and we will take care of pointing it to our servers when your new website is ready to go live. We recommend GoDaddy or Google Domains if you need to purchase a new domain.
Yes. Our affordable website packages cover the cost of website hosting on a safe, reliable and fast server. Your website will be backed up on the server daily as well as off-site every month (depending on your site needs). You can see what we do to maintain your website here on the Website Hosting and Care Plan page. You will choose one of these plans once your 18-month term is complete.
Keeping your new website safe, secure, and running efficiently is a huge priority for us. For this reason, we will not install your new website on any other servers. However, once your new website is live on our server, you can cancel your current hosting plan if it doesn’t have any other websites or email connected to it. Contact us if you have detailed questions regarding our dedicated servers and hosting.
Because of the increasing complexity and requirements of email, we do not offer email addresses at this time. We recommend using a dedicated email service such as Google’s GSuite or Microsoft Office 365 for your organization’s email addresses. However, we will setup the necessary MX records to make your email addresses work with the outside email service of your choosing.
The development time varies based on which plan you choose and what the requirements are for the project. Our general time frame for standard website build is 6-8 weeks. However, all time frames depend on the complexity of features and client engagement.
We have listed out the details of our ongoing website edits here on this page as well as common examples, scenarios and what’s not included.
There’s no option to cancel or downgrade the agreement early. This is because we distribute the cost of your initial website design and development (in addition to the ongoing website edits, hosting, and back-ups) over 18 monthly payments, and most of the design and development happens at the beginning of the agreement term. However, you’re welcome to pay off the total amount of the agreement at any time, and we will honor our commitment to provide our promised services for the remainder of the agreement term.
Yes, but because we distribute the cost of your initial website design, development, and included features for your particular plan over 18 monthly payments, you would be required to pay the difference in cost between your current plan and the upgraded plan for the months that have already passed in addition to the increased cost per month of the new plan.
Because all plans are set up on monthly auto pay using a debit or credit card, we cannot accept checks for your monthly payment. This is to avoid interruption in payment and to cover the cost of development as well as ongoing edits.
Yes. We build every website using WordPress, which makes it easy for you to login and make changes to your website. However, some changes are more difficult than others, and while we do provide instructional videos for certain features, we do not provide website training. We do offer ongoing website edits as part of all of our plans so you don’t have to hassle with making changes to your website.
After your website is live and depending on your plan, basic updates and content revisions will be completed within 5-10 business days. All update requests are submitted via our online form unless otherwise arranged. New pages and features take longer depending on the complexity of the request. For more detailed information about revisions, see our Turnaround Times page (coming soon).
Once your 18-month agreement is complete, you own your website and all of it’s content. If you choose to move your site to another company or host provider, we’ll provide you with a backup file that contains your entire website. However, you may decide you like ongoing website edits, or maybe you want to downgrade to a lesser package or just go with a more basic website hosting and maintenance plan. We support whatever decision you make.
Here are the renewal options after the 18 months.