We highly recommend that you plan out any change request you have and submit a week or two in advance of needing the change. This allows us to follow a proper approval process as well as fit the request into our existing development schedule. Rapid turnaround requests require us to pause an existing client project, already in progress, in order to work on your change request.
5 -8 BUSINESS DAYS
Example: edits to text, images, adding new sections. If your request is to make changes to multiple pages and requires more fields than the form allows, please schedule an appointment to discuss.
Cost:
Free – if you have a monthly website package.
Hourly rate – if you are on a hosting and maintenance plan
1-2 days
Cost:
Add 50% to your current hourly rate.
This applies to Website Package Plans and Hosting + Maintenance Care Plan clients.
24-48 HOURS
Any website issue that is hindering business (ie. website down, e-commerce not working)
Cost: Depends on source of issue. See below
Plugin conflict = hourly rate
Client error = hourly rate
Bug stemming from Developer error = No charge
