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Change Requests + Client Area
IMPORTANT
We highly recommend that you plan out any change request you have and submit a week or two in advance of needing the change. This allows us to follow a proper approval process as well as fit the request into our existing development schedule. Rapid turnaround requests require us to pause an existing client project, already in progress, in order to work on your change request.Complete the form and we will add it to our schedule. You will receive an email once the change request is complete.
Turn-Around Times
General Requests and Revisions
SMALL BUSINESS
Example: edits to text, images, adding new sections. If your request is to make changes to multiple pages and requires more fields than the form allows, please schedule an appointment to discuss.
Turnaround times:
Depending on the complexity of the request, please allow 5-14 business days. We can usually get to requests sooner, but we must allow additional time for the unexpected.
Cost:
$85/hour
Rapid Turnaround Requests
1-3 days
Cost:
Add 50% to your current hourly rate.
Emergency Fixes
24-48 HOURS
Any website issue that is hindering business (ie. website down, e-commerce not working)
Cost: Depends on source of issue. See below
Plugin conflict = hourly rate
Client error = hourly rate
Bug stemming from Developer error = No charge
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Turn-Around Times
General Requests and Revisions
Example: edits to text, images, adding new sections. If your request is to make changes to multiple pages and requires more fields than the form allows, please schedule an appointment to discuss.
Please allow 5-14 business days. We can usually get to requests sooner, but we must allow additional time for the unexpected.
Cost: $85/hour
Rapid Turnaround Requests
1-3 days
Cost: $85/hour + 50%
Emergency Fixes
24-48 HOURS
Any website issue that is hindering business (ie. website down, e-commerce not working).
Cost: Depends on the source of the issue. See below.
Plugin conflict = hourly rate
Client error = hourly rate
Bug stemming from Developer error = No charge