Sit back and relax, we’ll handle it!
Change Requests + Client Area
Example: edits to text, images, adding new sections. If your request is to make changes to multiple pages and requires more fields than the form allows, please schedule an appointment to discuss.
Depending on the complexity of the request, please allow 5-14 business days. We can usually get to requests sooner, but we must allow additional time for the unexpected.
Up to *4 hr/mo is included – if you have a Small Business monthly website package.
Up to *8 hr/mo is included – if you have Growing Business website package.
*hours do not roll over to the next month
Hourly rate – if you are on a hosting and maintenance plan
Any website issue that is hindering business (ie. website down, e-commerce not working)
Cost: Depends on source of issue. See below
Plugin conflict = hourly rate
Client error = hourly rate
Bug stemming from Developer error = No charge